Privacy Policy
1 Scope
This privacy policy stipulates how the Foundation TECHNOPARK® Zurich and/or TECHNOPARK Real Estate LTD, (hereinafter jointly “Technopark”, “we”, “us”), Technoparkstrasse 1, CH-8005 Zurich processes personal data of its customers (incl. tenants) as well as visitors (“you”) of the Technopark building at Technoparkstrasse 1 in Zurich (“building”) and of its website and/or mobile applications (“website”), whether these personal data are provided by the data subject or by a third party, and whether personal data are transmitted to Technopark via the website or via other means (building and website hereinafter jointly “infrastructure”).
2 Contact
TECHNOPARK® Real Estate LTD. (TECHNOPARK® Immobilien AG)
You can contact us as follows:
Foundation TECHNOPARK® Zurich (Stiftung TECHNOPARK® Zürich)
Technoparkstrasse 1
CH-8005 Zurich
Technopark is represented by Karin Looser.
E-mail Kontakt: info@technopark.ch
3 General
The Foundation TECHNOPARK® Zurich is a non-profit sponsorship and organisation supporting technology transfer and start-up companies. The Foundation TECHNOPARK® Zurich also fosters networking to connect companies and individuals in the field of technology transfer as well as enabling other opportunities in the field of technology. Through its website, it provides information on its business activities, products and services, network, training and media, as well as online registrations and links to social media.
The main scope of TECHNOPARK Real Estate LTD is leasing of office space in the building. TECHNOPARK Real Estate LTD has commissioned the Foundation TECHNOPARK® Zurich with the management of building. The Foundation TECHNOPARK® Zurich also collects data for TECHNOPARK Real Estate LTD.
Technopark adheres to data protection law. All personal data collected during registration on, or during use of, our website, which are protected either by the Swiss Federal Act on Data Protection (hereinafter “FADP”) or the European General Data Protection Regulation (hereinafter “GDPR”), will be used exclusively for fulfilling our services to you; unless, in particular pursuant to this privacy policy, you have consented to further use of your personal data or the applicable law permits such further use. Our employees are obliged to treat personal data confidentially.
As we process most personal data electronically, we have taken appropriate IT organisational and technical measures (e.g., IT security) to ensure that your personal data is protected. We also regularly educate our employees in data protection and information security.
4 What Personal Data is Collected for What Purpose
We may collect your master data (company name, personal name, address, e-mail, etc.), application data, personal data about the services you obtained (e.g. energy, maintenance, usage, and billing data as well as data about sub-leasing), payment transaction data, online preferences, and your feedback. The area around the building and in the main lobby may be equipped with surveillance cameras.
We use your personal data to communicate with you and third parties; for evaluating, concluding and performing our transactions with you (e.g., lease, workshops and room bookings); for running our website; for building maintenance (e.g. analysis of heating and ancilliary costs); for billing purposes; or for market research and marketing (e.g. analysis of customer base); for claims handling; or for contacting you by postal mail, e-mail, or text message. We might also add industry information and trend clusters to your master data in our database.
Input fields on the website that are absolutely necessary for the provision of our services are marked accordingly during registration. The disclosure of personal data in non-marked input fields on the website is voluntary. You can inform us at any time that you no longer wish us to process your personal data you provided voluntarily (cf. section 13, Your Rights).
We may collect personal data about your financial standing in order to protect ourselves against payment defaults.
Furthermore, we collect your surfing and usage data when you access our website. This data includes, for example, information about which browser and browser version you are using, when you accessed our website, which operating system you use, from which website (link) you accessed our website, which elements of the website you use, and how you use these elements. These personal data are stored together with the IP address of the device you are using to access our website. They serve to correctly display and optimise our website, to protect it against attacks or other infringements, and to personalise your user experience. We do not draw any conclusions about the data subject from these surfing and usage data. We only evaluate personal data anonymously, unless they are required to clarify infringements.
The Foundation TECHNOPARK® Zurich manages the building and therefore processes your personal data in connection with the building for and on behalf of TECHNOPARK Real Estate LTD. However, you agree that the Foundation TECHNOPARK® Zurich may also process your personal data for the following purposes:
- Data in connection with events organised by the Foundation TECHNOPARK® Zurich, in particular workshops, cluster events, social events, etc.;
- Market research and marketing (analysis of the Technopark’s customer base; contact by post, e-mail, or text message; news and information letters; etc.);
- Completion of the master data in the database of the controllers, partly also with information about the industry sector, technology trend clusters, and media publications.
5 Retention Period
We only process personal data until the purpose, for which it was collected, is fulfilled, or as required by law.
Pursuant to section 8.12 of your lease agreement Technopark may continue to use your name / company name, logo, and summary description after termination of the lease agreement, and publish said data to the extent stipulated in the lease agreement.
If you have opened an online account with us (e.g. registration for an event or our newsletter), we will delete the master data you provided upon expiration of the warranty period or services you obtained, provided we are not legally obligated to archive such data by applicable law. This deletion can occur immediately or during our periodic deletion cycles. You can request the deletion of your account at any time (cf. section 13, Your Rights). We will delete your master data, unless we are required otherwise by applicable law.
If you placed an order without opening an account, your master data will be deleted after the expiry of the services or warranty period (as applicable), unless we are required otherwise by applicable law. This deletion can take place immediately or in the context of periodically executed deletion runs.
To refuse further business contact with a data subject due to misuse, payment default, or other legitimate reasons, we may store personal data for five years, or ten years in case of recurrence.
6 Processing by Third Parties and Abroad
Within the purpose agreed herein, we may have personal data processed by the Foundation TECHNOPARK® Zurich and/or TECHNOPARK Real Estate LTD, and their employees respectively, or third parties. Such third parties are marketing and market research companies, companies that operate our infrastructure (outsourcing partners, craftsmen, insurances, energy suppliers, etc.), providers of analytical services (cf. section 8), financial service providers (e.g. ZKB for your lease deposit), debt collection companies, or attorneys and government bodies. If we commission group companies or third parties with the processing of personal data, the third party will be carefully selected and must take appropriate security measures to guarantee the confidentiality and security of your personal data.
We or the third parties may process personal data abroad, i.e. in European or non-European countries. We represent that the third parties will only use personal data according to the law and exclusively in the interest of Technopark. These necessary contractual guarantees provided by the third parties are based on the standards of the European Commission (also recognised in Switzerland). You have the right to inspect the guarantees in these contracts (or parts thereof).
We have engaged the following third parties as sub-processors:
- Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;
- Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA;
- Insightly Inc, 680 Folsom St #550, San Francisco, CA 94107, USA;
- The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (for MailChimp);
- Dropbox, Inc., 333 Brannan Street, San Francisco, California 94107, USA;
- Eventbrite DE GmbH, Ritterstrasse 11, 10969 Berlin, Germany;
- CONTEXITY AG, Technoparkstrasse 2, 8406 Winterthur, Switzerland;
- REM4you GmbH, Bankstrasse 4, 8400 Winterthur, Switzerland;
- Ecologic AG, Technoparkstrasse 1, 8005 Zurich, Switzerland
- For ZKB Pionierpreis Technopark: Zürcher Kantonalbank, Bahnhofstrasse 9, 8010 Zürich, and Evenito AG, Binzstrasse 23, 8045 Zürich;
Furthermore, if you have ordered / are receiving our info news and/or service information, we may forward your master data to the print shop/dispatch service(s) commissioned by us.
7 Collection of Personal Data from Third Parties
We may receive information about you from third parties, e.g. in connection with complaints from other tenants in, or neighbours of, the building(s). In this case, we may, based on the facts and evaluation of the information, process your personal for claims handling. We may also receive information from debt collection companies for the purpose of financial screening of our tenants.
8 Analytical services
We use third-party services to analyse surfing behaviour. We also integrate content of third party websites.
We measure and evaluate the use of the website with analytical tools.
Personal data processed by analytical services are transmitted anonymously to servers of the commissioned third parties abroad, including the USA.
9 Inclusion of Third Party Elements on Our Web Site
Our website includes content from various third party providers, such as, for instance, videos from video platforms, such as, YouTube/Vimeo, or social media button from platforms such as Facebook or Twitter. This content enables our visitors to enjoy content from those platforms on our website or simply to share our content on the relevant social media networks.
When you browse our website, if such content is displayed as part of the website, a connection to the servers of the third party provider is automatically established. Personal data about your visit to our website, in particular your IP address, will be transmitted to this third party provider. Therefore, if you have signed in to that third party’s account at the time you visit of your website (for example, with a Facebook or Google account), that third party may detect that you visited our website. You authorise us to share this information with the third party provider that hosts your account.
Please note that the information regarding the purpose and scope of data processing by such third parties, as well as your rights and setting options, is provided by such third parties.
10 Cookies
We use cookies and tracking pixel on our website.
Cookies are data packets sent from the webserver of our website to your browser. They are stored on your computer and can be retrieved by the webserver at a later visit. Cookies store information about the online preferences of visitors to the website and enable us to improve the visitor’s experience.
Session cookies are used to uniquely assign to you or your Internet browser information stored on the webserver that are necessary when accessing the website (e.g., the online shop) during a web session (e.g., so that the contents of the shopping basket are not lost). Session cookies are deleted after closing your Internet browser.
Permanent cookies are used to save your preferences (e.g., preferred language) over several independent accesses to our website, i.e. even after closing your Internet browser or to enable automatic login. Permanent cookies are deleted according to the settings of your Internet browser (e.g., one month after your last visit). By using our website and the corresponding functions (e.g., language selection or auto login) you agree to the use of permanent cookies.
You can delete current session or existing cookies in your Internet browser at any time, and deactivate the setting of additional cookies in your browser settings. However, deactivation may affect the functionality you enjoy on our website.
11 Profiling
We may create a profile based on the personal data and other information we receive for risk assessment of lease applicants and tenants as well as for the assessment of technology trends. However, these decisions are not exclusively based on automated data processing.
12 Legal Bases of Processing
The legal justification, upon which we base our processing of personal data, is stipulated in article 13(2)(a) FADP (processing directly related to the conclusion, or the settlement, of a contract; corresponding to article 6(1)(b) GDPR; and article 13(1) FADP (consent of the data subject or obligation to process by law) corresponding to article 6(1)(a) GDPR.
We reserve the right to store the first name and surname, postal address, and e-mail address of a data subject pursuant to article 13(1) FADP (corresponding to article 6(1)(f) GDPR) if, based on misuse, non-payment or similar legitimate reasons, we refuse to conclude any future contracts with data subjects.
Furthermore, we may also process personal date pursuant to article 13(1) FADP (corresponding to article 6(1)(f) GDPR).
13 Your Rights
Upon request, we will inform the data subject about and – if so – which personal data we process about him or her (right of confirmation, right of access).
At your request:
- we will cease processing personal data, in part or in full (right to withdraw your consent to the processing of personal data for one or more specific purposes; right to erasure (right “to be forgotten”)). Your request to be forgotten will also be communicated to third parties to whom we have previously forwarded your personal data.
- we will correct the relevant personal data (right to rectification);
- we will restrict the processing of the relevant personal data (right to restriction of processing; in this case we will only store or use your personal data to protect our own legal claims or the third party rights;
- you will receive the relevant personal data in a structured, commonly used and machine-readable format (right to data portability).
To request any of the rights described in this section, for example if you no longer wish to receive our e-mail newsletters or if you wish to delete your account, please use the appropriate function on our website, or contact our data protection officer or an employee as described in section 2 (Contact).
If we do not comply with your request, we will inform you of the reasons for our non-compliance. For example, we may legally refuse to delete your personal data if we still need it to fulfil the purpose, for which it was originally provided (for example if we continue providing our services to you), if the processing is based on mandatory law (for example mandatory accounting regulations), or if we have a predominant interest of our own (for example in the case of a lawsuit against the data subject).
If we assert a predominant interest in the processing of personal data, you have nevertheless the right to object to the processing; provided, however, that your individual situation compares differently to that of other data subjects (right to object). This could be the case, for example, if you are a person of public interest, or if processing increases the risk of you being harmed by third parties.
If you disagree with our response to your request, you have the right to file a complaint with a competent supervisory authority, for example, in your country of residence or at the registered seat of Technopark (right to appeal).
14 Severability and Changes
If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will in no way be affected or impaired as long as the intent of the Parties can be preserved.
Due to the further development of our infrastructure and offers or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You will be informed about the changes.
15 Applicable Law and Place of Jurisdiction
This privacy policy and any agreements concluded based on, or in connection with, this privacy policy, as the case may be, are governed by Swiss law, unless the applicable law of another country is applies mandatorily. The place of jurisdiction is the registered seat of Technopark, unless a different place of jurisdiction applies mandatorily.
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